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Home: I Will Remember Privacy Statement Today is Thursday December 14, 2017 (EST)
 
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› Our Privacy Policy
 Below is the privacy policy for iwillremember.ca.


This privacy policy was last updated on the following date: May 9th, 2007.
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This privacy policy relates to the following primary and sub domains owned and operated by I Will Remember:
  • iwillremember.ca
  • iwillremember.net
  • iwillremember.biz
  • iwillremember.info
Our Privacy Policy can be found at the bottom of most pages on I Will Remember Services and is accessible from the following link: http://iwillremember.ca/read.cfm?privacy. If you have any queries in relation to this Privacy Policy, you can send us a message via our online contact form, located here. This is a legal document which sets out how I Will Remember handles data which identifies you. This Privacy Policy forms part of our Term and Conditions.
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At I Will Remember we believe strongly in protecting the privacy of both our Members' and visitors personal information. This statement describes the privacy practices we apply for all I Will Remember Services. As part of that, it also expresses our approach to complying with the data protection laws which apply in Canada.
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By submitting Personal Information through our Website, you agree to the terms of this Privacy Policy and expressly consent to the processing of your Personal Information according to this Privacy Policy. Your Personal Information may be processed by iwillremember.ca in the country where it was collected as well as other countries (including Canada) where laws regarding processing of Personal Information may be less stringent than the laws in your country.
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1. The information we gather and track
Information gathered on registration. When you register for I Will Remember Services, you provide your name, your email address, your location details and some optional details about yourself; this is known as "Registration Information". Registration information is available to you, and capable of being corrected or updated, through the "Settings" page in the Members Area. When you save other Personal Information in your profile we will collect any such information you enter. When you enter Personal Information throughout I Will Remember Services using any of our features, (for example guestbook, stories, memories, candles, legacy, comments, or services) we will collect any such information you enter and consider this "Publicly Posted Information".
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Cookies. We use small files known as "cookies" to enhance users experience as well as provided increased security for I Will Remember Services. We use cookies in the following ways:
  • To hold Members' login information, so your email address will be saved avoiding having to re-type this information on each visit. This information can be cleared or "forgotten" by clicking the ‘X’ located to the right of all login email address fields; and
  • To facilitate optimal use of I Will Remember Services by Members, by means of a temporary "session" cookie. These cookies disappear when the Member's browser session ends, or if the Member clicks the "logoff" icon which appears throughout I Will Remember Services pages.
Third Party Advertising
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We offer our affiliates the use of a single banner to advertise their servers for memorials they have fully sponsored through our services. Our affiliate companies may use information (not including your name, address, email address or telephone number) about your visits to this and other Websites in order to provide better services to you.
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Third Party Cookies
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We do not allow or facilitate the use of third party cookies through I Will Remember Services.
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2. Access to Personally Identifiable Information
The information we collect may be used:
  • To provide our customer support service and to verify any claims or requests you make if you use our customer support service.
  • To enforce our terms and conditions and prevent or detect hacking activities, security breaches or safety risks in connection with our websites.
  • To send service announcements and messages. For example, a reminder is sent to members if a memorial is about to expire.
  • To aggregate information to generate anonymous statistics regarding use of our websites. We may share this anonymous information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.
  • For our own internal marketing and demographic studies and to help us improve our website.
  • In the event of an actual or proposed (including as part of negotiations for any) merger, or business combination or sale of substantially all of our assets or a business operation to which such information relates or as provided under bankruptcy or applicable insolvency laws or by the enforcement of equitable rights.
  • If your personally identifiable information or email address changes, or if you no longer wish to be a Member of I Will Remember Services, you may correct or update your information via the "Settings" page located in the members area. Alternately, to delete or deactivate your membership you may do so by contacting us via our online form, located here.
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3. Emails you receive from I Will Remember
I Will Remember sends newsletters about new features of interest to members no more than once a month. You may opt out of these updates and change your privacy preferences at any time. Your "Email Notification Settings", can be accessed from the "Settings" link located at the top right hand side of most pages in the members area.
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4. Sharing and use of information
Any visitor of the iwillremember.ca website can view your greeting name (your first name and last initial) and photos that you have uploaded to the iwillremember.ca community. You can control how your greeting name appears by modifying your information in your "settings" page.
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The over-riding principles we apply are these:
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We, will not supply your personal data to a third party for commercial exploitation except as consented to by you in accordance with prevailing law.
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Registration Information. Once a Member selects a location, some or all of the information held for that Member, except for the email address, full last name, any telephone numbers and passwords, will be publicly available at the listing for that location.
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Your home location, in terms of your town / city, state / county and country, and any other location specific information you submit to I Will Remember Services must be considered at all times to be publicly available information. However, if specific address details are submitted to I Will Remember Services (such as your full postal address) they are not made publicly available.
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Email addresses. We do not directly make your email address available to anyone on any screen of I Will Remember Services. The only legitimate way of making contact with a person found on I Will Remember Services is for a Member to enter a message into a contact form which we will then send on that Member's behalf. The email sent will include the senders name in the form of a "greeting name" (full first name and last initial) and their email address so that the recipient can respond to the sender directly. This means by sending a message, the sending Member is disclosing his/her full email address. Members may change their email address at any time by clicking on "Your Email Address", once confirming their password, which is accessible from the Settings page found at the top right of most pages within the Members Area when logged on to I Will Remember Services.
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Un-validated Memberships. If you register I Will Remember Services, and you receive a validation email, but fail to validate your Membership then we may contact you via email at periods of 24 hours, 7 days, and 30 days at your registered email address to notify you of the invalid status. Should you fail to respond to these notifications then we may send you one final notice before the un-validated Membership is removed.
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Advertising. I Will Remember Services may include interactive advertising for other businesses. We may use, and provide to third parties, anonymous demographic data provided by Members to target this advertising more appropriately.
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Emails. We send regular and occasional emails. Members can determine whether to receive certain emails from their "Email Notification Settings" which can be accessed via the Settings page, found at the top right of most pages within the Members when logged into the I Will Remember Service.
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Credit Card information. There has been a lot of publicity about Credit Card security on the Internet so to ensure we provide the highest level of security at all times, we have employed the use of PayPal to handle all financial related information. Note that Members' financial information (which includes credit or debit card information) is not stored by I Will Remember in any form; be electronic or otherwise. PayPal has agreed not to retain, share, store or use your personally identifiable information for any secondary purpose. To Read more about PayPal’s privacy policy, please click here.
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I Will Remember companies and subsidiaries. We may share data supplied by you (or collected about you) with our subsidiaries and other companies owned by us, but only for the purposes described in this policy.
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Changes in I Will Remember's business. If all of the assets which I Will Remember uses to operate its business (or substantially all of them) are acquired by a third party, we may transfer personal data we then hold to that party.
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Place of processing. The personal information held by us is held on and processed by computers situated in the United States or in Canada.
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5. Sharing Information
When you use I Will Remember Services, you may perform searches and queries, create memorial, post messages and transmit information through various channels. We collect this information so that we can provide you the service and offer personalized features. In most cases, we retain it so that, for instance, you can return to view memorials viewed in prior visits. When you update information, we usually keep a backup copy of the prior version for a reasonable period of time to enable reversion to the prior version of that information.
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You post User Content (as defined in the I Will Remember Terms and Conditions) on the Site at your own risk. Although we allow you to set privacy options that limit access to your pages, please be aware that no security measures are perfect or impenetrable. We cannot control the actions of other Users with whom you may choose to share your pages and information. Therefore, we cannot and do not guarantee that User Content you post on the Site will not be viewed by unauthorized persons. We are not responsible for circumvention of any privacy settings or security measures contained on the Site. You understand and acknowledge that, even after removal, copies of User Content may remain viewable in cached and archived pages or if other Users have copied or stored your User Content.
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I Will Remember may also collect information about you from other sources, such as newspapers, blogs, instant messaging services, and other users of the iwillremember.ca service through the operation of the service in order to provide you with more useful information and a more personalized experience.
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When you register to I Will Remember Services, you can create your own profile and determine your own privacy settings. Your greeting name (your first name and last initial) are displayed to people in throughout the Site to enable you to connect other members of iwillremember.ca. We may occasionally send you notifications regarding new services offered by iwillremember.ca that we think you may find valuable, unless indicated otherwise in your email notification settings.
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Your Profile information is used by iwillremember.ca primarily to be presented back to and edited by you when you access the service and to be presented to others.
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Your greeting name will appear in "update and additions" feeds and may aggregate the information you provide and make it available to other members.
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6. Security
We have security measures in place to protect our customer database and access to this database is restricted internally. However, it remains each Member’s responsibility:
  • to protect against unauthorized access to Your Details; and
  • to ensure against use by anyone else of I Will Remember Services through the machine that Member uses while they are "logged on" to I Will Remember Services; to log off or exit from I Will Remember Services when not using it; and to keep his/her password secret.
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7. Remove details
You may have your registration details removed at any time. To remove yourself, please contact us via our online form, located here, and request the removal of your profile from our services.
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8. Notify Family and Friends
If Members elect to permit I Will Remember to search email addresses held within their email service provided by third party ISPs on their behalf and click on "Import My Email Addresses", they accept that by doing so, an email invitation will be sent on their behalf, to the relevant email address. In addition, if Members click on "Notify Family and Friends" or from any other link on the I Will Remember website, and submit email addresses of their contacts to view any I Will Remember Services, they accept that by doing so, an email invitation will be sent on their behalf, to the relevant email address. By inviting their contacts to view any I Will Remember service, the Member agrees that they have obtained prior consent from their contacts (a) to send them such an invitation and reminder, and (b) to allow the other action referred to in this Clause.
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9. Disclosure for legal reasons
We reserve the right to communicate a Member's personal information as we hold to third parties which seek the disclosure of it, and which make a legally-compliant request for its disclosure.
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10. Contacting I Will Remember
If you have any questions about this privacy statement, the practices of this site, or your dealings with I Will Remember you can contact us via online form, located here or by the mail address below:
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I Will Remember
2942 Finch Ave. East
PO Box 87167
Toronto, Ontario
Canada
M1W 3Z2
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11. Links to third party sites
Our site contains links to other sites. I Will Remember is not responsible for the privacy practices, or the content, of those web sites or services of other companies or organizations to which we link or which link to us or which provide goods or services to our users from their web sites (such as co-branded, white label or affiliate sites).
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12. Data Protection Information
You can obtain further information about data protection laws by visiting the Information Commissioner's (Ontario) website at http://www.ipc.on.ca/.
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13. Changes to this Privacy Policy
If we decide to change our Privacy Policy or email practices, we will post those changes to this privacy statement, on the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

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